Privacy Policy
Comprehensive Car Wash & Auto Detailing Services in Chennai
At Immertiza, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our mobile car wash services or visit our website.
1. Information We Collect
- Personal Information: Name, email address, phone number, and home or work address for booking services. We may also collect personal details from minors, but only with parental or guardian consent.
- Payment Information: Details required for online transactions (processed securely through third-party payment gateways such as Razorpay/Paytm/Stripe).
- Usage Data: Information about your interactions with our website, including IP address and browsing behavior.
2. How We Use Your Information
We use your information to:
- Process bookings and payments.
- Provide and improve our services.
- Send you updates, offers, and promotional materials (with your consent).
- Respond to customer inquiries and provide support.
- Ensure compliance with legal and regulatory requirements.
3. Data Sharing
We do not sell or rent your personal information. However, we may share data with:
- Service Providers: For processing payments and delivering services.
- Legal Authorities: If required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred to the new entity.
4. Cookies and Tracking
We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. We may also use third-party analytics tools such as Google Analytics to track and improve website performance. You can manage cookie settings through your browser or opt out of tracking where applicable.
5. Data Security
We take reasonable measures to protect your data from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security. In the event of a data breach, we will notify affected users via email within 72 hours.
6. Data Retention
We retain your personal data only as long as necessary for the purposes stated in this policy or as required by law. Users can request data deletion by contacting us.
7. Your Rights
You have the right to:
- Access, correct, or delete your personal data.
- Opt out of promotional communications.
- Restrict or object to certain data processing activities.
8. Children’s Privacy
We may collect data from minors, but only with verifiable parental or guardian consent. If we become aware that we have collected data from a minor without proper consent, we will take appropriate steps to delete it.
9. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.
10. Contact Us
For questions or concerns about this Privacy Policy, reach us at: